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Customer Experience

Customer Experience

We provide the best service at every point of contact with our customers. We listen to our customers' voices, identify areas for improvement through data analysis, and incorporate them into our marketing strategy.

[Main Responsibilities]

  • Inbound call customer service

  • Messenger customer service

  • Bulletin board management tasks

  • Miscellaneous administrative duties related to customer support


[Applicant Qualifications]

  • Education: High school diploma or higher

  • Individuals with a positive mindset and disposition

  • Interest and understanding of personal mobility

  • No restrictions on overseas travel or business trips

  • Male candidates must have completed or be exempt from military service


[Preferred Qualifications]

  • Priority for applicants with relevant experience (1 year or more)

  • Holders of industrial safety certification


[Working Conditions]

  • Employment Type: Full-time (3-month probationary period)

  • Location: Head Office (28, Teheran-ro 4-gil, Gangnam-gu, Seoul)

  • Work Type: 5-days work week (Mon-Fri, public holidays off)

  • Working Hours: 09:00 ~ 18:00, staggered commuting hours and telecommuting (1-2 times per week) in operation


[Required Documents]

  • Resume and cover letter (Attach PDF file)

  • Portfolio attachments possible

  • Separate guidance will be provided for documents required upon final hiring (proof of last educational attainment, withholding receipt from the previous employer, etc.)


※ If there are falsehoods in the application, the acceptance may be revoked.

※ National merit beneficiaries and those eligible for veterans' benefits are given priority in accordance with relevant laws.

Recruitment Process

1

Application & Document Review

We are informing candidates of their successful document screening via wired communication and are coordinating interview schedules to best accommodate the applicant's availability.

2

First-round job interview

Based on the resume you've submitted, this is an opportunity to showcase the professional skills you've accumulated and to engage in a conversation together.

3

2nd interview (if necessary)

Depending on the position and job responsibilities, an interview may be conducted more than twice if necessary.

4

Final acceptance

We provide guidance on final acceptance promptly after the interview concludes.

Recruitment Process

1

Application & Document Review

We are informing candidates of their successful document screening via wired communication and are coordinating interview schedules to best accommodate the applicant's availability.

2

First-round job interview

Based on the resume you've submitted, this is an opportunity to showcase the professional skills you've accumulated and to engage in a conversation together.

3

2nd interview (if necessary)

Depending on the position and job responsibilities, an interview may be conducted more than twice if necessary.

4

Final acceptance

We provide guidance on final acceptance promptly after the interview concludes.

Recruitment Process

1

Application & Document Review

We are informing candidates of their successful document screening via wired communication and are coordinating interview schedules to best accommodate the applicant's availability.

2

First-round job interview

Based on the resume you've submitted, this is an opportunity to showcase the professional skills you've accumulated and to engage in a conversation together.

3

2nd interview (if necessary)

Depending on the position and job responsibilities, an interview may be conducted more than twice if necessary.

4

Final acceptance

We provide guidance on final acceptance promptly after the interview concludes.

Frequently Asked Questions

Frequently Asked Questions

How do I write a job application?
How do I write a job application?
How do I write a job application?
Is it possible to apply more than once?
Is it possible to apply more than once?
Is it possible to apply more than once?
How is the interview (job interview) conducted?
How is the interview (job interview) conducted?
How is the interview (job interview) conducted?
How do I check the results of the screening after applying?
How do I check the results of the screening after applying?
How do I check the results of the screening after applying?
What is the procedure after passing?
What is the procedure after passing?
What is the procedure after passing?

Headquarters Address

28, Teheran-ro 4-gil, Gangnam-gu, Seoul, Republic of Korea

Affiliation

Korean Headquarters

Employment

full-time

Category

Customer Experience

Affiliation

Korean Headquarters

Employment

full-time

Category

Customer Experience

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