A true fan who's been using GCOO for three years has appeared!
We had a chance to meet a customer who is currently using our GCOO service.

GCOO user interview, the first story,
Let's hear in detail about the experience with the newly launched bicycle🎤

Q1. Hello, could you please introduce yourself?

Hello, my name is Se-yoon Lim, I'm 27 years old,
I'm a professional who's been a GCOO user for three years now.

Q2. How did you come to know about GCOO?

I tried it because a friend recommended it for being convenient, it happened to be near my home
It was more comfortable and better than I thought, so I continued to use it.

Q3. In what situations do you usually use GCOO?

I mostly use it during commuting times,
I need to walk quite some distance to the subway station, but if I ride a scooter or bike I can save time
and during hot days like these days, it feels great to move comfortably in the cool air.

Q4. How did you come to ride the newly launched electric bike?

I was resting at home over the weekend and went out for some fresh air,
I was surprised at how stable the handling and the ride felt, so I ended up riding for about 2 hours
without realizing how time flew by.

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Q5. Did you experience any discomfort while riding for 2 hours?

There wasn't any significant discomfort
Since it's not a regular bike but an electric one, I could comfortably climb uphills,
and I hardly felt any fatigue even after a long ride
Having a mount to fix my phone was also convenient.

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Q6. Who would you recommend the bike to?

I felt that bikes are a bit easier and more stable than scooters
I recommend them to beginners who are still a bit scared of scooters or to those who want to go out for a longer ride.

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Q7. Between scooters and bikes, which one do you prefer?

Personally, I use scooters when I need to get somewhere close to home or the meeting place is nearby,
and I use bikes when I need to go further away or when I don't have a helmet.
Since there are not many bikes available yet, I tend to use scooters more frequently though.

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Q8. As a VIP customer, why do you continue to use GCOO?

I've tried other company's bikes and scooters, but
GCOO in particular had good stability and the devices were clean
So, I felt that they were well maintained, and
Because I trust them, I continue to use them.

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Q9. What do you think it would be like if GCOO suddenly disappeared?

Sometimes it’s difficult to find a GCOO and I really feel the inconvenience then
It has become essential for transportation,
and I hope GCOO will always be close to me in the future.

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Q10. Lastly, do you have any message for GCOO?

Currently, there are not many bikes around my house,
I hope more bikes will be deployed in the area
I'm looking forward to safe and convenient travel options in the future.
Go GCOO!

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That was the interview with GCOO user, Se-yoon Lim🎤

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We sincerely thank Mr. Lim Se-yoon for participating in the interview
We will reflect our customer's valuable opinions to continuously provide
a safe and convenient transportation service
Stay with GCOO🤙



To satisfy your curiosity about the interview video? Check GCOO's YouTube channel👇👇
[Customer Interview] A genuine customer's review after riding a GCOO bike for 2 hours 🚴🏻 - YouTube